EPOS | SENNHEISER IMPACT SC 230 USB headset

The EPOS | SENNHEISER IMPACT SC 230 USB is a wired, single-sided supra-aural headset with USB connectivity, engineered for Unified Communications in offices and contact centres. It offers a frequency response of 50–18,000 Hz, a 2.9 m cable and a lightweight head-band design (58 g) to provide clear audio, durability and comfort for extended daily use.

Advantages

This headset delivers reliable wired USB connectivity for consistent sound quality and simple plug-and-play use with UC platforms. The single-sided design and lightweight construction reduce listener fatigue during long shifts, while the robust build ensures durability in contact-centre and office environments. The 50–18,000 Hz frequency range supports intelligible voice reproduction for professional communication.

Suitable for

• Call centre agents and customer support representatives
• Office professionals using Unified Communications (UC) platforms
• Remote meetings, VoIP calls and teleconferencing
• Environments requiring durable, everyday headsets

Key specifications

• Connectivity: Wired USB
• Ear coupling: Supra-aural (single-sided)
• Frequency response: 50–18,000 Hz
• Cable length: 2.9 m
• Weight: 58 g
• Wearing style: Head-band
• Colour: Black

How to use

Connect the headset to a computer USB port and select it as the audio device in your operating system or UC application. Position the head-band comfortably on your head and place the supra-aural earcup over the ear on the wearing side. Adjust the microphone boom if present to be close to the mouth for clear voice pickup. Use standard volume and mute controls within your software or connected device to manage calls.

Recommendations

For best results, ensure drivers or UC client updates are installed and set the headset as the default communication device. Keep the cable routed to avoid strain, and store the headset on a hook or stand when not in use to extend its service life.