POLY Encore Pro HW720 headset

The POLY Encore Pro HW720 is a wired, supra-aural headset designed for office and call-center environments. With a frequency range of 100–6800 Hz and a weight of just 72 g, it provides clear wideband audio while remaining lightweight for extended wear. The slim black design, leatherette earpads and adjustable headband offer a professional appearance and comfort for daily use.

Advantages

The Encore Pro HW720 combines a slim satin-finish design with featherweight composite materials and soft leatherette ear pads for all-day comfort. Its extendable, curved microphone and pivoting boom enable precise positioning for effective noise cancellation and private conversations. Wideband audio improves clarity and reduces listening fatigue, while SoundGuard technology limits exposure to sudden loud sounds above 118 dBA. A Quick Disconnect feature ensures easy walkaway convenience and compatibility with Plantronics audio processors and direct-connect cables.

Suitable for

• Call center agents and customer service representatives
• Office professionals handling frequent phone calls
• Environments requiring clear speech and noise reduction

Key specifications

• Brand: Poly (Plantronics Encore Pro series)
• Model: HW720 (MPN 78714-101, EAN 5715063012475)
• Connectivity: Wired
• Ear coupling: Supraaural
• Frequency range: 100–6800 Hz (wideband)
• Weight: 0.072 kg
• Colour: Black
• Wearing style: Head-band

How to use

Connect the headset to a compatible desk phone or USB/Plantronics audio processor using the appropriate cable. Adjust the headband for a secure, comfortable fit and position the leatherette earpads over the ear. Extend and pivot the microphone boom to place the microphone near the corner of the mouth for optimal noise cancellation and speech clarity. Use the Quick Disconnect when you need to step away without removing the headset from the workstation.

Recommendations

For best performance, use the HW720 in indoor office or call-center settings, keep the microphone close to the mouth but out of direct breath stream, and store the headset in a dry place when not in use. Regularly inspect cables and connectors for wear to maintain reliable operation.