EPOS IMPACT SDW 5036T headset

The EPOS IMPACT SDW 5036T is a wireless DECT headset designed for office and call-centre environments. It delivers clear audio across a frequency range of 50–11500 Hz and supports triple-connectivity to PC/softphone, desk phone and mobile phone. Lightweight at 100 g with supra-aural leatherette ear pads and a head-band wearing style, the headset provides secure wireless performance with up to 180 m / 590 ft range and DECT-grade protection.

Advantages

The headset offers super wideband audio and stereo sound for high-quality multimedia, a two-microphone noise-cancelling system with own-voice detection for improved speech intelligibility, and a clear busy light plus noise-dampening ear pads to support focus and productivity. Security features include Protected Pairing, 128-bit authentication, DECT Security certification and management via EPOS Manager. Triple-connectivity lets you manage all calls from one device.

Suitable for

• Office professionals who handle frequent calls
• Call centre agents requiring clear speech and noise cancellation
• Hybrid workers switching between PC, desk phone and mobile

Key specifications

• Model: EPOS IMPACT SDW 5036T (MPN 1001037, EAN 5714708008392)
• Connectivity: Wireless DECT, triple-connectivity (PC/softphone, desk phone, mobile)
• Frequency range: 50–11500 Hz
• Wearing style: Head-band; Ear coupling: Supraaural
• Weight: 0.1 kg
• Colour: Black; Wireless range: up to 180 m / 590 ft

How to use

Pair the SDW 5036T with your devices following the EPOS pairing procedure: put the headset into pairing mode, connect to your PC/softphone, desk phone or mobile device, and confirm Protected Pairing where prompted. Use the on-headset controls to answer, end or transfer calls and adjust volume. Position the headset with the head-band and supra-aural pads for a secure fit; adjust microphone boom to a comfortable distance from the mouth to ensure optimal voice pickup.

Recommendations

For best speech clarity, ensure the microphone boom is approximately 1–2 cm from your mouth and use the noise-cancelling feature in noisy environments. Keep firmware updated via EPOS Manager and recharge the headset according to the manufacturer’s instructions to maintain battery performance.