EPOS IMPACT DW Pro 1 ML headset - EU

The EPOS IMPACT DW Pro 1 ML - EU is a premium single-sided wireless DECT headset with dual-connectivity for desk phones and PCs/softphones. Designed for office and contact centre environments, it delivers a frequency response of 150–6800 Hz and offers a wireless range up to 180 meters while weighing just 65 grams. The headset combines a professional silver and black finish with lightweight head-band wearing style for extended use.

Advantages

The headset provides dual-connectivity to both desk phone and PC/softphone, UC optimisation for seamless integration with unified communications platforms, and EPOS Voice™ audio processing for clear speech reproduction. Its long wireless range and low weight improve mobility and comfort during long shifts, and the single-sided design keeps one ear free for ambient awareness.

Suitable for

• Office professionals who need reliable desk phone and PC/softphone connectivity
• Contact centre agents requiring clear voice quality and mobility
• Users who prefer a lightweight, single-sided head-band headset

Key specifications

• Connectivity technology: Wireless (DECT)
• Frequency range: 150–6800 Hz
• Wireless range: Up to 180 m
• Weight: 0.065 kg (65 g)
• Product colour: Silver, Black
• Wearing style: Head-band
• Model: EPOS IMPACT DW Pro 1 ML - EU (MPN 1000533, EAN 5714708003342)

How to use

Charge and pair the headset with your desk phone base and PC/softphone according to the EPOS setup instructions. Select the headset as the audio device in your softphone or UC client. Wear the head-band so the speaker rests comfortably over one ear and position the boom microphone near the mouth for optimal voice pickup. Use the dual-connectivity feature to switch between desk phone and PC calls as required by your workflow.

Recommendations

For consistent call quality, keep firmware and UC client integrations up to date, maintain a clear line of sight to the DECT base for maximum range, and charge the headset regularly to ensure uninterrupted operation during shifts.