EPOS IMPACT SDW 5066 headset

The EPOS IMPACT SDW 5066 is a double-sided wireless DECT headset designed for office and contact-centre professionals who use multiple devices. It provides triple connectivity for PC/softphone, desk phone and mobile, super wideband audio and stereo sound for clear speech, together with a noise-cancelling system and a lightweight, comfortable supra-aural head-band design.

Advantages

Super wideband audio and exceptional stereo performance deliver clear, natural voice quality. The integrated noise-cancelling system reduces background noise for intelligible calls in busy environments. Triple connectivity enables easy pairing with a PC/softphone, desk phone and mobile device, while extensive DECT wireless range supports mobility up to 180 m (590 ft). The headset is lightweight (136 g) and designed for extended wear with noise-dampening ear pads.

Suitable for

• Office professionals handling high call volumes
• Contact centre agents using multiple devices
• Employees requiring mobility within an office or campus
• Users who need clear speech in noisy environments

Key specifications

• Model: EPOS IMPACT SDW 5066 (MPN 1001026, EAN 5714708008286)
• Connectivity: Wireless DECT, triple connectivity (PC/softphone, desk phone, mobile)
• Audio: Super wideband frequency range 150–11,500 Hz, stereo sound
• Ear coupling: Supraaural
• Wearing style: Head-band
• Weight: 0.136 kg
• Colour: Black

How to use

Charge and power on the headset, then follow the pairing procedure to connect to your PC/softphone, desk phone and mobile device according to the supplied user guide. Use the on-headset controls to answer and manage calls, adjust volume and mute the microphone as needed. Position the head-band and ear pads for a comfortable fit and place the microphone boom close to the mouth for optimal voice pickup.

Recommendations

The headset is intended for office and contact-centre environments; position the microphone boom correctly and use the noise-dampening ear pads to maximise speech clarity. For best wireless performance, maintain line of sight to the DECT base within the specified range and keep firmware up to date according to EPOS instructions.